Customer Support Voice Process Jobs: Skills & Job Responsibilities
Voice process jobs are one of the most popular career options for freshers and anyone looking for quick employment in the BPO industry. These jobs offer a stable salary, professional work environment, and excellent opportunities to improve communication skills. Whether you are a student, graduate, or someone switching careers, voice process jobs can be a great starting point to build your future. In this blog, let’s understand what voice process jobs are, the roles, skills required, salary details, and how to apply. What Are Voice Process Jobs? A voice process job is a role where employees communicate with customers through phone calls to solve queries, provide information, or support services. These jobs are mainly available in BPO (Business Process Outsourcing) and customer support companies. In simple words, if your job involves talking to customers over calls , it is a voice process job. Types of Voice Process Jobs Voice process jobs are divided into two major categories: ...